Welcome to The hotel training company
WHO WE ARE
At The hotel training company ,we are team of expert hospitality professionals got together to induce hospitality sector with trained team to deliver excellent customer service to their arriving guests .
Our mission
We are on a mission to equip every hospitality business into profit making unit by having well trained team so that customers are served with best customer service standards and treated in a manner that leaves them with delightful memories.
we serve
Hotels ,Resorts,Guest houses,Lodges,Farm house staff,Home stays ,Cafe,Restaurants,QSR,Retail outlets and corporate houses .
TRAININGS CONDUCTED
FRONT OFFICE TRAINING
At The Hotel Training Company, We believe Front office department is the face of the hotel and guests feel the first impression starting from here. Its very important that guests feel welcoming and valued on their first interaction with the team.
F&B SERVICE/WAITERS TRAINING
In such a competitive market place its important to have a well trained team who has the knowledge and skills to improve business and serve the customer in the best possible manner.
HOUSEKEEPING Training
Hotel room is the place where a guest wants to relax after a busy day and expects it to be nicely made up and absolutely clean.We have tailored plan to suit the housekeeping department as per the need of the hotel.
Mystery Shopper
- We are also provide "Mystrey Shopper " services where a customer walks into your business and measures the level of cleanliness,Standard of Service delivered to client,Quality of Food,Customer services,Attitude and behaviour of the staff,grooming and dressing of the employees.
- By doing this owners are ensuring that business is well maintained and customers are served well .The score on the mystery shopper reports are displaying the level of service thats been delivered to the customers and where your business is going .
Trained Team is Happy Team equals Happy Customers
Contact Us
Better yet, see us in person!
Ready to book with us? Have a question about our trainings ? We'll be happy to help!
The Hotel Training Company
R 596 Jalvayu vihar, Sector 30, Gurugram, HR 122001
Front Desk Hours
Open today | 09:00 am – 05:00 pm |
