Welcome to The hotel training company Gurugram
WHO WE ARE
At The hotel training company ,we are team of expert hospitality professionals together to provide hospitality sector with trained team to deliver excellent customer service to their guests .we carry out training for hotel employees at their respective venue.
Our mission
We aspire to have all hotels and hospitality business in Gurugram to have professionally trained team .All hotel business owners to improve on their brand image due to serving clients in best possible customer service and value for their money.Customers visiting hotels should be converted to happy customers.
we serve
Hotels ,Resorts,Guest houses,Lodges,Farm house staff,Home stays ,Cafe,Restaurants,QSR,Retail outlets and corporate houses .
TRAININGS CONDUCTED
FRONT OFFICE TRAINING
At The Hotel Training Company, We believe Front office department is the face of the hotel and guests feel the first impression starting from here. Its very important that guests feel welcoming and valued on their first interaction with the team.So front office or reception team should be trained well to give positive first impression to the customers.
F&B SERVICE/WAITERS TRAINING
In such a competitive market place its important to have a well trained team who has the knowledge and skills to improve business and serve the customer in the best possible manner.Food and Beverage department contributes the most in the hotel revenue.A well trained f&b team can help a business achieve their sales targets.
HOUSEKEEPING Training
Hotel room is the place where a guest wants to relax after a busy day and expects it to be nicely made up and absolutely clean.We have tailored plan to suit the housekeeping department as per the need of the hotel.
Mystery Shopper
- We are also provide "Mystrey Shopper " services where a customer walks into your business and measures the level of cleanliness,Standard of Service delivered to client,Quality of Food,Customer services,Attitude and behaviour of the staff,grooming and dressing of the employees.
- By doing this owners are ensuring that business is well maintained and customers are served well .The score on the mystery shopper reports are displaying the level of service thats been delivered to the customers and where your business is going .
Trained Team is Happy Team equals Happy Customers
Contact Us
Better yet, see us in person!
Ready to book with us? Have a question about our trainings ? We'll be happy to help!
The Hotel Training Company
R 596 Jalvayu vihar, Sector 30, Gurugram, HR 122001
Front Desk Hours
Open today | 09:00 am – 05:00 pm |
